FAQ’s – windsor

faq's

1. What amenities does the villa offer?

The villa includes 5 fully furnished bedrooms, a private garden, a swimming pool, Wi-Fi, air conditioning, a fully equipped kitchen, and a BBQ area.

2. How many guests can the villa accommodate?

The villa can comfortably accommodate 14 guests.

3. Is there parking available?

Yes, private parking for 2 cars is available at the villa.

4. Are pets allowed?

Pets are not allowed at the property.

5. What is the check-in and check-out time?

Check-in is at 2pm and check-out is at 12am.

6. Are meals included?

Meals are not included. However, a chef can be arranged upon request, or you may use the fully equipped kitchen.

7. Is there a caretaker on the property?

Yes, a caretaker is available to assist you during your stay.

8. How far is the villa from local attractions?

The villa is located approximately 10-15 min away from Panchgani’s main attractions, such as Table Land, Mapro Garden, and Parsi Point.

9. Can events or parties be hosted at the villa?

Yes, the villa is available for hosting small events or gatherings. Please contact us for further details.

10. What is your cancellation policy?

All guests are obliged to read & understand carefully the Cancellation & Refund policy before making a booking. Full refund if cancelled before 30 days of check-in date. 50% refund if cancelled before 15 days of check-in date. No Refund if cancelled within 15 days of check-in date.

11. Are there any nearby restaurants or shops?

Yes, several restaurants and shops are within a short drive from the villa, including Mapro Garden.

12. Is there a minimum stay requirement?

The minimum stay is 1 Night and may change during festive periods.

13. How do I book the villa?

You can book by contacting us via phone or whatsapp.

14. How much is the security deposit?

We charge all our guests a fuxed security deposit amount The purpose of a security deposit is to assure that a guest keeps the rented property in a good condition & incase of any breakage the cost of damage is then deducted from the security deposit. Guests must pay the mentioned security amount in cash at the time of check-in & the caretaker will refund the same to you at the time of check-out.